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Description
In the 1970s, Moradabad primarily produced engraved metal (brass or Kansa) utensils, but by the 1980s, there was a decline in demand for engraved utensils, leading to a resurgence in plain utensils. Exporting began in the 1950s, initially focusing on brass trays for carrying perfume bottles and containers for holy water, engraved with Quranic prayers, to Arabian countries.
Iron items were introduced in 1991, followed by aluminum items in 1992, expanding Moradabad's product range. Iron rusting handicraft items were later introduced and gained international appreciation. The ability to adapt to international market demands, innovate new designs, product lines, and textures has enabled Moradabad to sustain and grow over time, earning it the nickname "Peetal Nagari" or Brass City.
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Cancellation Policy
- The customer can cancel the order at any given time through their created account, or reach out to our customer service before the order is dispatched.
- GiHERITAGE reserves all the rights to cancel an order at any given time due to the unavailability of the product, manufacturing defect, quantities ordered and logistics.
Returns and Refunds
- GiHERITAGE offers a hassle-free 7-day return policy
- The customer can place a return request once they receive the product through their account dashboard.
- In case of prepaid orders, the amount debited through the customer's account shall be refunded to their bank account within 7-10 working days once the product undergoes quality inspection at the organization.
- Certain products like agriculture and food stuff are not eligible for returns.
Customization
- Since all the products on our website are GI certified and exclusively handmade, they can be customized as per the customer's preferences.
- Customers can also request bulk orders through our customer support.
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